Become a Tri-City Hospital Auxilary Volunteer
This is the place where your experience and energy are needed and appreciated. The Tri-City Hospital Volunteer Program was voted the #1 place to volunteer in North County by the North County Times Annual People's Choice Poll.
Our Volunteers contribute so much to Tri-City Medical Center. We have a dynamic team of over 450 active volunteers ranging in age from 15 to 90 who generously share their time and expertise in over 40 areas at the Medical Center and off Campus locations. They enrich our hospital experience by providing valuable support services for our patients, families, visitors and staff and assist the Medical Center in its mission of promoting the health and well being of the community.
Call us at (760) 940-3125 to learn more about joining the Tri-City Medical Center Volunteer Program.
- Assist hospital staff with basic clerical and operational support
- Make charts
- Work on monthly newsletter
- Miscellaneous duties as assigned by staff
Clerical (Auxiliary Office)
- Handle routine office work (filing, data entry, mailings)
- Answer telephone and direct caller to appropriate resource
- Operate various office equipment (fax, computer, copy machine etc.)
- Knowledge of basic computer skills and e-mail is required
- Drive Shuttle around hospital parking lot to assist people who need or want a ride.
- Communicate with Security Team via 2-way radio
- Patient Pick up Service
- Assist surgical patients with check-in
- Answer non-medical questions
- Escort patient and family to the Pre-op Hold area.
- Answer telephone, take messages and keep track of where family is located during patient's surgery.
- Act as liaison between visitors, patients and the medical staff
- Assist in registration
- Provide non-medical assistance as requested by medical staff (changing gurneys, stocking supplies, making coffee, assembling medical and surgical packets)
- Escort patients to their rooms
- Run errands
- Fill out and file receipts
- Log over the counter medications
- Open and check new merchandise, stock supply cabinets
- Escort patients to proper departments
- Deliver documents throughout the hospital
- Maintain a neat waiting area
- Interact with patients while they are waiting and when escorting them to designated areas.
- Use cash register and process credit cards
- Maintain and replenish stock on shelves
- Have knowledge of basic customer service skills and sales skills
- Assist visitors, patients and employees with their purchases
- Greet patients, visitors and family members
- Assist visitors and family members with general hospital information and locations.
- Act as liaison between staff, families and patients
- Greet patients as they arrive for procedures
- Escort patients to dressing room and see to their comfort while waiting or recovering.
- Assist with paperwork for radiology staff
- Assist, screen and comfort visitors
- Maintain record of patient's arrivals and departures
- Escort visitors to patient rooms
- Assist nursing units with pick-up and delivery service
- Make rounds as requested
- Dispense specimens from lab triage tubs
- Assist with paperwork for lab front office and triage unit
Maternal Child Care
- Hand out juice or food trays
- Fill water pitchers, strip or make beds
- Watch/rock newborns in the NICU
- Run errands
- Prepare home packets for discharged patients
- Provide wheelchair assistance for mothers and babies
- Deliver medications and medical supplies to tall departments
- Take returned medications back to pharmacy
- Assemble new patient orientation packets, Asthma and COPD education packets and new patient class notebooks
- Assist on-duty nurse as requested
- Answer questions and provide assistance to patients, family members and visitors (badges, directions, etc.)
- Relay hospital information to the public
- Receive and deliver patient mail, floral arrangements and gifts
- Track patient room numbers
- Serve as liaison with the Admitting Office
- Assist incoming patients with completion of forms
- Monitor patients for signs of undue comfort or acute illness
- Escort patients and families
- Store personal effects, stock warmer blankets, pick up and deliver paperwork
- Serve food and drinks
- Discharge patients in wheelchairs
- Make daily support calls to those who live alone and / or are convalescing
- Make puppets for children admitted to the hospital
- Make tray favors for holidays
- Make corsages for prospective mothers attending maternity teas
- Make stuffed toys for Emergency Department
- Make booties, caps, blankets and sweaters for newborn babies
Bilingual volunteers are always a plus in any department.
The volunteer staff will work with you to find your best fit. Our goal is to match your interests, skills and time available with the needs of the hospital.