volunteer hands

Volunteers Contact Us

Auxiliary Office:

SENIOR Interview Appointments:

Junior Volunteers for record message:

Volunteer Opportunities

Share Your Experience and Energy 


We have something for every talent and interest.

Click on selections below to learn more.

Cardiac Rehabilitation

  • Assist hospital staff with basic clerical and operational support
  • Make charts
  • Work on monthly newsletter
  • Miscellaneous duties as assigned by staff

    Clerical (Auxiliary Office)

    • Handle routine office work (filing, data entry, mailings)
    • Answer telephone and direct caller to appropriate resource
    • Operate various office equipment (fax, computer, copy machine etc.)
    • Knowledge of basic computer skills and e-mail is required

    Courtesy Shuttle

    • Patient Pick Up Service
    • Communicate with Security Team via 2-way radio
    • Drive Shuttle around hospital parking lot to assist people who need or want a ride

      Customer Relations

      • Assist surgical patients with check-in
      • Answer non-medical questions
      • Escort patient and family to the Pre-op Hold area.
      • Answer telephone, take messages and keep track of where family is located during patient's surgery.

      Emergency Department

      • Act as liaison between visitors, patients and the medical staff
      • Assist in registration
      • Provide non-medical assistance as requested by medical staff (changing gurneys, stocking supplies, making coffee, assembling medical and surgical packets)
      • Escort patients to their rooms
      • Run errands

      Employee Health

      • Fill out and file receipts
      • Log over the counter medications
      • Open and check new merchandise, stock supply cabinets

      Escort Service

      • Escort patients to proper departments
      • Deliver documents throughout the hospital
      • Maintain a neat waiting area
      • Interact with patients while they are waiting and when escorting them to designated areas.

      Gift Shop

      • Use cash register and process credit cards
      • Maintain and replenish stock on shelves
      • Have knowledge of basic customer service skills and sales skills
      • Assist visitors, patients and employees with their purchases


      • Greet patients, visitors and family members
      • Assist visitors and family members with general hospital information and locations.


        • Act as liaison between staff, families and patients
        • Greet patients as they arrive for procedures
        • Escort patients to dressing room and see to their comfort while waiting or recovering.
        • Assist with paperwork for radiology staff

          Intensive Care

          • Assist, screen and comfort visitors
          • Maintain record of patient's arrivals and departures
          • Escort visitors to patient rooms


          • Assist nursing units with pick-up and delivery service
          • Make rounds as requested
          • Dispense specimens from lab triage tubs
          • Assist with paperwork for lab front office and triage unit

          Maternal Child Care

          • Hand out juice or food trays
          • Fill water pitchers, strip or make beds
          • Watch/rock newborns in the NICU
          • Run errands
          • Prepare home packets for discharged patients
          • Provide wheelchair assistance for mothers and babies


          • Deliver medications and medical supplies to tall departments
          • Take returned medications back to pharmacy

          Pulmonary Rehabilitation

          • Assemble new patient orientation packets, Asthma and COPD education packets and new patient class notebooks
          • Assist on-duty nurse as requested


          • Answer questions and provide assistance to patients, family members and visitors (badges, directions, etc.)
          • Relay hospital information to the public
          • Receive and deliver patient mail, floral arrangements and gifts
          • Track patient room numbers


          • Serve as liaison with the Admitting Office
          • Assist incoming patients with completion of forms
          • Monitor patients for signs of undue comfort or acute illness


          • Escort patients and families
          • Store personal effects, stock warmer blankets, pick up and deliver paperwork
          • Serve food and drinks
          • Discharge patients in wheelchairs


            • senior woman on phoneMake daily support calls to those who live alone and / or are convalescing


            • Answer phones and patient call lights
            • Fill water pitchers
            • Make coffee and hand out snacks
            • Assist staff as needed

            Volunteer Patient Advocates

            • Visit newly admitted patients to welcome them to Tri-City
            • Attend to patient comfort needs/concerns in co-operation with staff


            • Make puppets for children admitted to the hospital
            • Make tray favors for holidays
            • Make corsages for prospective mothers attending maternity teas
            • Make stuffed toys for Emergency Department
            • Make booties, caps, blankets and sweaters for newborn babies

            Special Volunteer Programs

            Healing Music

            • Pre-requisite: Singers, musicians, and peforming groups must audition/interview
            • Please call Kirk Coneley at (760) 685-6773 

            Mended Hearts

              • Pre-requisite:  Must attend Mended Heart training program
              • Please call John Glatz at (760) 613-1753

            Pet Therapy

            • Pre-requisite:  Must attend Pet Therapy screening 
            • Please call Paula Ballweber at (760) 940-PETS (7387)

            Off Campus Locations

            Tri-City Wellness Center (Carlsbad)

            • Greet patients, visitors, family members
            • Provide directions and occasionally escort patients to their appointment locations.
            • Clerical duties (typing, collating, mailings, chart preparation, etc.)
            • Assist in cardiac and physical therapy as needed

            Tri-City Medical Office Building (Carlsbad)

            • Provide directions and occasionally escort patients to their appointment locations.
            • Clerical duties (typing, collating, mailings, chart preparation, etc.)

            Bilingual volunteers are always a plus in any department.

            The volunteer staff will work with you to find your best fit.  Our goal is to match your interests, skills and time available with the needs of the hospital.


            Wellness Center

             Street Map Wellness Center

            6250 El Camino Real
            Carlsbad, CA 92011

            Tri-City Medical Center

            760-724-8411 4002 Vista Way, Oceanside, CA 92056 Contact Us