Coronavirus (COVID-19): Important Information From Tri-City Medical Center Learn more

Visitors Guide

Integrated Care Meets Personal Service

Visitors Guide2023-03-07T21:49:14-08:00

Visitor Guidance

Visiting Hours: 10 am – 8 pm

At Tri-City Medical Center, we are excited to welcome you as we believe that the support of family and friends is essential to healing. Protecting the health and safety of our patients remains our highest priority. We ask that you help us achieve that goal by following these guidelines.

  • Visitors must pass symptom screening at the main entrance of the medical center
  • A medical grade mask must be worn properly covering the mouth and nose at all times within the facility
    • Cloth or non-hospital grade masks are not permitted
    • Temporary removal of mask for the purpose of beverage consumption is permitted in patient room or designated dining areas
  • Number of visitors: Up to 2 at a time
  • Visitors must be age 12 or older
  • Perform hand hygiene upon entry to Tri-City Medical Center
  • Please display your visitor pass at all times
  • In-room visitation requirements for patients in isolation precautions for COVID-19:
    • Only for patients who meet one of the following exemptions:
      • 1 designated birthing partner of patient in active labor
      • Imminent end of life/Compassionate visitation per administrative approval
      • 1 support person of patient with Disability/Cognitive Impairment
      • Parents of minors under age of 18
    • Visitor must wear appropriate PPE (mask, gown, gloves), limit surfaces touched, perform hand hygiene before entering and upon leaving the room and should only visit the patient room
    • Consumption of food and beverages in patient’s room is prohibited
      • Visitors are allowed to purchase and consume food and beverages in the Cafeteria (Lower Level of the hospital)
      • Cafeteria Hours:
        • Breakfast: 6 – 10 am
        • Lunch: 11 am – 2:30 pm

If you are visiting someone with COVID or suspected COVID who does not fall into one of the exemption categories, infection control standards do not permit us to allow you to enter these rooms. We understand how difficult this can be for all involved, but we appreciate your cooperation.
For additional information, please refer to:
California Department of Public Health All Facilities Letters –