Coronavirus (COVID-19): Important Information From Tri-City Medical Center Learn more

Visiting Hours & Guidelines

Visiting Hours & Guidelines2021-10-11T12:37:06-07:00

Visitor Requirements

Visiting hours: 10 am – 4 pm

At Tri-City Medical Center, we are pleased to welcome you, as we believe that the support of family and friends is essential for healing. In accordance with current regulations, we request that each visitor comply with the following requirements. Following these guidelines will help us deliver on our commitment to ensuring we provide the safest possible environment for everyone.

The California Department of Public Health (CDPH) now requires all visitors:

  • Provide verification of being fully vaccinated against COVID 


  • Provide verification of a negative SARS-CoV-2 test within 72 hours of entry.

Please visit the California Department of Public Health Website to find out details about approved vaccination verification and COVID testing requirements.

  • Single entry per person per day: No entry and exit or re-entry privileges are allowed upon exit
  • Visitors must be 15 years of age or older
  • Perform hand hygiene when entering Tri-City Medical Center
  • Mask should be worn by properly covering the mouth and nose at all times inside the facility
  • Medical-grade masks are required
    • Gator or bandana type covers are not allowed
  • Show your visitor pass at all times
  • The cafeteria is currently closed to all visitors
  • Visitors should only travel directly to and from the patient’s room. Do not deviate from the direct path to and from the patient’s room
  • Visitors must remain in the patient’s room during their visit
  • Duration of visit: up to two hours per day for each patient
  • Number of visits per patient per day: up to 2 visits per day (1 in emergency and surgical units)

If you are visiting someone with COVID or suspected COVID, you are not permitted to enter their room. We understand how difficult this can be for everyone involved, but we appreciate your cooperation.

Screening Information

All visitors will be screened prior to entry, per California Department of Public Health (CDPH) Guidelines.

Visitors who meet the following criteria are NOT permitted to visit patients inside the medical center:

  • Do not have the COVID vaccine AND cannot show proof of a negative COVID test within the last 72 hours
  • Been in contact with a laboratory-confirmed Novel Coronavirus (COVID-19) patient
  • Travelers returning from high risk countries in the past 14 days prior to symptom onset
  • Experiencing the following symptoms; fever, cough or shortness of breath, fatigue, muscle/body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, or diarrhea
  • Age 14 years or younger

Visitors may contact staff or patients by phone through our general line at 760.724.8411.

If you are experiencing non-emergent symptoms, please follow the CDC’s guidelines including self-isolation.

In the event of an emergency, visitors/patients who are in need of immediate care will be escorted to our emergency department.