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Executive Team

Executive Team2024-06-10T20:47:11-07:00

Executive Management Team

President & CEO Gene Ma, MD, FACEP
Chief Operating Officer Jeremy Raimo, MBA, MSPT
Chief Financial Officer Janice Gurley, CPA, CMA, CIA
Chief Nursing Executive Donald Dawkins, RN, BSN, MBA
Chief Compliance & Privacy Officer Roger L. Cortez, JD
Chief Information Officer Mark Albright
General Counsel Susan M. Bond Esq., LLM, RN

Dr. Gene Ma, MDDr. Gene Ma – President & CEO

Dr. Gene Ma was named President and Chief Executive Officer of Tri-City Healthcare District beginning in late March 2023. Prior to that, Dr. Ma has served various leadership roles within Tri-City Healthcare District, including as Chief Medical Officer (CMO) from 2019 to 2023.

An emergency department physician at Tri-City Medical Center for over 20 years and a 10-time honoree as one of San Diego Top Doctors in Emergency Medicine, Dr. Ma has served in numerous physician administrator roles within the medical center, including as the chief of staff, a role which he held from 2015-2017. In 2012, Dr. Ma was named CEO of WorkPartners, overseeing the turnaround of what would become the region’s dominant occupational health practice.

He brings into his new role as President and Chief Executive Officer of Tri-City Healthcare District a wealth of experience in business and practice management, along with demonstrated prowess in adapting to a constantly changing medical field to provide quality care. Dr. Ma’s background includes work in healthcare affiliations, mergers and acquisitions, executive leadership in private equity and healthcare IT startups. He joined Tri-City Emergency Medical Group in July of 2000, subsequently becoming their executive director and managing partner.

Additionally, Dr. Ma serves on numerous boards including for an Independent Physician Association (IPA) and an investment capital firm.

Dr. Ma attended undergraduate school at the University of California, Irvine, earning a Bachelor of Science in Biology, followed by medical school at the University of California, San Francisco. He then completed his internship at Stanford, followed by a residency in Emergency Medicine at University of California, San Diego. He is a Fellow of the American College of Emergency Physicians (FACEP).

He resides in Carlsbad with his family.

Janice Gurley – Chief Financial Officer

Janice Gurley, CPA, CMA, CIA, joined Tri-City Medical Center as the Chief Financial Officer in October 2023. Janice has over 30 years of healthcare finance experience in implementing process improvements that streamline operations and optimize financial savings. She brings into her new role proven leadership and problem-solving skills, along with financial planning, budgeting and analysis background.

Janice previously held the CFO role over two acute hospitals in northern California at Tenet Healthcare. She most recently was the Executive Finance Director at John Muir Health overseeing various finance operation roles including joint venture partnerships, cancer program financial oversight, physician network operations and both an acute and psychiatric hospital.

Janice earned her Bachelor of Science degree in Accounting from Illinois State University and currently resides in Carlsbad.

Donald Dawkins – Chief Nursing Executive

Donald Dawkins, RN, BSN, MBA, joined Tri-City Medical Center as the new Chief Nursing Executive in April 2023. Donald is a senior healthcare administrator with over 37 years of nursing experience, with nearly a decade in prior TCMC leadership roles.

His passion is to discover and execute best practices through the ongoing critical analysis of operational strategies to maximize service, growth and quality. A vocal proponent of nursing excellence, Donald has fostered multiple initiatives to support patients, families and his community and has achieved significant improvements in growth, operations, margin, efficiency and quality by incorporating systematic planning and execution with local, regional, national and international stakeholders.

Donald earned his MBA from CSU San Bernardino, and earned Bachelor of Science degrees in both Health Science and Nursing from Loma Linda University. He sits on multiple boards and provides consulting and guidance for business development. He loves swimming, cycling and best of all has a passion to help others succeed. He lives in Oceanside and delights in his lovely wife and children.

Roger Cortez – Chief Compliance & Privacy Officer

Roger Cortez joined Tri-City Medical Center as Chief Compliance & Privacy Officer in November 2019. In this role, Roger is responsible for developing and leading internal processes to promote and embed compliance with laws and regulations into the core of the organization.

Roger has an extensive background in healthcare compliance and operations. Prior to joining Tri-City, Roger was Director of Compliance Operations for the University of California at San Diego Health System. He began his career in healthcare by assisting veterans with obtaining critical services on both the federal and state level for over 15 years. During his tenure at the Department of Veterans Affairs, Roger collaborated with leadership to ensure delivery of effective compliance and risk programs for a network of medical centers and outpatient clinics. As a veteran himself, Roger served in the United States Marine Corps for 6 years retiring as a Sergeant.

Roger earned a law degree from Southern Methodist University Dedman School of Law and is certified in Healthcare Compliance by the Compliance Certification Board.

Mark-AlbrightMark Albright – Chief Information Officer

Mark Albright assumed the position of Chief Information Officer (CIO) at Tri-City Medical Center in 2023, following a successful tenure as Vice President (VP) of Information Technology since 2017. With over a 2 decades of expertise in healthcare information technology, Mark has consistently demonstrated his ability to drive innovation and excellence.

During his time as VP, Mark played a pivotal role in shaping the organization’s technological landscape. Notably, he oversaw the successful transition from Cerner Millennium to Cerner Community Works, a significant move that improved operational efficiency. His leadership also led to a comprehensive infrastructure upgrade, ensuring Tri-City Medical Center remained at the forefront of technological advancements.

Mark’s strategic acumen is evident in his ability to align IT strategies with the broader goals of the organization. He has a strong track record of building and nurturing high-performing IT teams and implementing industry best practices in governance.

Mark holds a Master of Science in Systems Engineering from Regis University and a Bachelor’s of Science in Health Information Management. His dedication to optimizing healthcare systems and improving end-user experiences has been a driving force behind his success. His unique background in nursing and healthcare information management uniquely positions him to drive innovation in healthcare IT.

As CIO, Mark Albright continues to lead the charge in leveraging technology to enhance patient care, streamline operations, and ensure Tri-City Medical Center remains a leader in the healthcare industry.

Susan BondSusan M. Bond – General Counsel

Susan Bond joined Tri-City Medical Center August of 2017, as General Counsel. She began her career as a Registered Nurse working in all areas of critical care including the Emergency Department, Critical Care ICU – Adult and Pediatrics, and the Critical Care Burn Unit.

After working as a nurse, Susan attended law school at Western State University, and began her law practice in Los Angeles, CA, focusing in medical malpractice including defense for hospitals and doctors, employment and labor law, unexpected birth defects or injuries, and elder abuse. In addition to these specialties she also dealt in associated practice involving products liability, business, general liability, contract management, clinical trials, and sexual assault allegations. She drafted successful oppositions to pivotal motion for summary judgment in medical malpractice, involving more than $10 million in damages, and is accomplished in depositions strategy. Susan also has experience working within hospitals in support of privacy, compliance, regulatory, and risk management.

In addition to her law degree, Susan holds a bachelor’s degree in health services from the University of St. Francis and earned her Master of Law in Health Law and Policy from Loyola University of Chicago.